Shipping & Delivery

Last updated: September 17, 2025

Order Processing

• Orders are processed Mon–Fri (business days) within 1–2 business days of payment.
• Orders placed after 12:00 PM local time or on weekends/holidays are processed the next business day.
• You’ll receive an order confirmation and a shipping confirmation with tracking when your order leaves our facility.

Shipping Options & Estimates

Displayed and calculated at checkout based on destination, weight, and carrier rates.

• Standard: ~3–5 business days (continental U.S.)
• Expedited: ~2–3 business days
• Priority: ~1–2 business days
• Alaska/Hawaii/APO/FPO: Add 2–7 business days
• International: ~7–21 business days (customs may add time)

Delivery timelines are estimates provided by carriers and may vary due to weather, holidays, or carrier constraints.

Rates, Duties & Taxes

• Shipping rates are shown at checkout. Promotions/free-shipping thresholds (if offered) apply automatically.
• International customers: You’re responsible for any customs duties, VAT/GST, and import fees charged by your country.

Address Changes & Delivery Issues

• Enter your address carefully. We cannot reroute once shipped. If you need to correct an address, email support@ethicanutrition.com ASAP—changes aren’t guaranteed.
• If a package is marked Delivered but not received, check with household members/neighbors and your local carrier office. If still missing, contact us; we’ll help file a carrier claim.

Damaged or Missing Items

• Inspect your order upon arrival. Report damage/shortages within 7 days with photos to support@ethicanutrition.com so we can assist.

Carrier & PO Boxes

• We ship via major carriers (e.g., USPS/UPS/FedEx/DHL). PO Boxes and APO/FPO are supported where carrier policy allows.